The brief Version: if you are looking for a unique engagement ring or unique wedding gift, Leibish & Co. has a sturdy inventory of top-notch, colourful, and conflict-free expensive diamonds and gemstones. The family-run business has been running online since 1998 with your own touch containing made repeat business from around the world. Leibish & Co. makes it easy to buy free stones or even utilize their free « Design your personal » instrument to create your perfect piece of precious jewelry to life. With many years of expertise and good artistry under the buckle, Leibish & Co. is on the brink of broadening the stock to watches and various other extras.
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Whenever Leibish Polnauer founded his first on-line diamond company in 1998, it took almost a complete day to publish a single picture and description to his website â but he was a visionary just who saw possible into the fledgling field of e-commerce. « as he sees the possibility in a notion, he will probably fit everything in in his capacity to progress with-it, » mentioned Benji Margolese, Director of material promotion for Leibish & Co.
Leibish produced an effective, family-run procedure together with spouse and children serving in authority positions. They’ve got grown a fruitful web business with workplaces situated globally. Leibish & Co. is a leader in distinctive colored expensive diamonds and gemstones being difficult to find someplace else. Their expensive diamonds may also be conflict-free, which can be an important factor for most customers.
« folks visited all of us simply because they search for one thing a tiny bit various, anything more unique than what everyone has actually, » Benji stated.
While Leibish & Co. offers top-notch standard expensive diamonds, the company focuses primarily on colorful, special jewellery. When requested exactly why business has actually such a higher consumer return rate, Benji easily pinpoints why.
« its a combination of exceptional products, great solution, and jewelry created on greatest quantities of excellence, » he said. « The jewelry we make is not your daily, mass-produced kind of item. Every piece is custom-made to perfectly fit the diamond or gemstone selected of the customer. »
A Family Affair With individual Service
Leibish & Co. is actually a real household company, with Leibish’s nearest and dearest playing important functions inside the business.
Leibish serves as creator and President regarding the organization, while their spouse, Rosi, could be the company’ Events management. Their own eldest girl, Chavi, serves as the Lead Jewelry Designer â and is a massive duty since custom precious jewelry accocunts for significantly more than 50percent on the business’s company, Benji stated.
Leibish’s oldest son, Yossi, will be the President of Leibish & Co. Another daughter, Shmulik, who’s a graduate regarding the Gemological Institute of America, is the main Diamond Buyer for all the business. « Shmulik is, frankly, certainly many talented shade diamond specialists in a, » Benji mentioned.
Leibish’s child Itzik could be the company’s COO and works the ny company on Fifth Avenue. Yoni, who is the youngest of Leibish’s five kiddies, could be the company’s CFO.
« among the longtime people in the group, I’m able to let you know that, though there is no connection, they start thinking about myself, as well as others, part of their family, » Benji mentioned. « all of us bring our own expertise towards business, but work together to consistently grow the company. »
Customers are additionally addressed like family at Leibish & Co., in which the business invests fuel into individual solution and income. « if you’ve ever addressed one particular agent, eg, that’s the exact same person you may constantly deal with, whatever you are contacting or creating in approximately, » Benji said. « do not have confidence in passing consumers around to various departments when they’ve a concern or particular concern they would like to cope with. »
Customers Come From throughout the World
Leibish has actually various distinct clients: you’ll find buyers, which primarily store through web page, stores, and the ones inside trade company, which typically check out the organizations main workplaces in nyc, Israel, and Hong Kong.
Many Leibish & Co.’s clients are from the united states of america. Their then most widely used market is actually Canada, accompanied by the uk, Australian Continent, Hong-Kong, together with remainder of Europe.
Customers at each phase of existence store at Leibish & Co., though nearly all are between your centuries of 35 and 54, Benji mentioned. Furthermore, the company garners about 300,000 internet site visits monthly â and keeps a lot of the consumers returning.
« along with a 70per cent return customer rating, we continue to be extremely well-known companies in our market, » the guy said.
Colourful Diamonds & Gemstones With a « Design your own personal » Option
Leibish & Co. stocks top-quality jewelry, but additionally keeps inventory mobility, specifically for online clients, Benji stated. The organization sells countless free expensive diamonds and valuable gemstones, but the important items are tailored jewellery designs.
« We hold a big number of multicolor diamond and gem jewelry, which includes from the rarest colors previously viewed, » the guy mentioned. « the audience is acknowledged well by our very own bread-and-butter products â yellow diamond and red diamond involvement rings. However, we sell diamonds of nearly every shade, and priceless gemstones â including sapphires, emeralds, and rubies. We sell precious jewelry constructed with colorless expensive diamonds, too, but our knowledge is within the realm of tone. »
For clients with anything in your mind and want assist making it possible, Leibish & Co. supplies a « Design your very own » jewelry device, which Benji said is actually its best item.
« Naturally, when looking for a special part, individuals often wish certain stones and establishing types they’ve currently dropped in love with, » he stated. The « Design your own personal » instrument makes it possible for clients to construct a bit making use of the rock, placing, and steel regarding choice.
« It allows them to deliver their particular fantasies to life â with our expertise in workmanship, » Benji informed you.
Accessories & unique on line Tools available for Leibish & Co.
because appears toward the long run, Leibish & Co. is actually slowly changing toward higher-ticket things plus product variety. The company seems comfy branching out over new products due to the dedication and love it relates to finest the recent projects.
« There is talked about launching lots of accessories â instance deluxe watches, handbags, plus pencils, » Benji mentioned. « But we decided to hold back until we very first perfected our very own primary line of item, which is expensive jewelry. »
Leibish & Co. normally looking for ways to carry on refining the popular website, also. One-way it intends to boost their on line experience is through adding augmented real life characteristics, which will offer digital consumers more of an in-store experience.
As a business with its sources in colorful expensive diamonds and ecommerce, Leibish & Co. consistently innovate in a conventional sector which views change since exception, maybe not the guideline.